Legal Document

Privacy Protocol

Your privacy is a core commitment. This document outlines how UDO E-GADGETS collects, uses, and safeguards your personal information.

Last updated: March 2025

Information We Collect

When you create an account or place an order, we collect personal details such as your full name, email address, phone number, and delivery address.
We also collect transactional data including order history, payment method type (not full card details), and cart activity.
Device and usage data such as browser type, IP address, pages visited, and session duration may be collected through cookies and analytics tools to improve your experience.

To process and fulfil your orders, including shipping and delivery coordination.
To send you order confirmations, shipping updates, and important service notifications.
To personalise your shopping experience and surface product recommendations relevant to you.
To prevent fraud, detect security incidents, and comply with legal obligations.

All sensitive data is encrypted in transit using TLS (Transport Layer Security). Payments are processed through Paystack, a PCI-DSS compliant payment processor — we never store your card details on our servers.
Access to customer data is restricted to authorised personnel only and governed by strict internal access controls.
We conduct regular security reviews to ensure your data remains protected against unauthorised access, disclosure, or misuse.

You have the right to access the personal data we hold about you at any time by contacting us.
You may request correction of inaccurate data or deletion of your account and associated information, subject to legal retention requirements.
You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting our support team.

We use cookies to maintain your session, remember your preferences (such as dark mode), and analyse site traffic.
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our site.
We do not use cookies to serve third-party advertising.

We partner with trusted third parties such as Paystack (payments) to deliver our services. These partners are bound by their own privacy policies and are prohibited from using your data for any other purpose.
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Questions about this policy? udoegadgets@gmail.com